Since conversations only show one message in a thready, it should always show the latest comment when viewing a user story/defect. The most valuable information is the most recent message, because it contains the answer to any question that was asked or the latest question.
by: Josef S. | over a year ago | User Interface
Comments
This feature really needs the ability to view all conversations inline with the parent item (request/story, etc.). Having to load another window is just an extra step making this feature harder to get our teams to use...
This has been addressed with the redesigned threaded conversations in asset detail views. The new design shows threaded conversations and embeds interactions in-line. Expandable conversation threads are initially shown collapsed, where the original post and the most recent reply are shown as part of the collapsed rendering. Other interactions are also performed inline including showing a full thread, replying and starting a new conversation.
More details about the new conversations design can be found in the Winter '13 release notes:
http://community.versionone.com/Release%20Notes/ReleaseNotes2013WInter.aspx