Currently this ideaspace does not send notifications when it claims they are meant to be sent. The system itself states that it will send notifications when comments are added to Ideas that a user has created or voted on, but apparently that "feature" in this system does nothing.
As a result, I personally have missed comments being added to Ideas I have submitted for as long as 2 weeks before I come in and take a look Idea by Idea.
by: Peter G. | over a year ago | Administration
Comments
Peter, thank you for your comment.
This is currently being handled by our Agility product team. We will provide the follow up once the situation is resolved.
Ideas to the IdeaSpace, can be added directly to the Agility IdeaSpace https://ideaspace.versionone.com/default/search?q=ideaspace&start=0 .
Peter, the Agility team has informed us that notifications are now being sent to Idea owners whenever a new comment is added (we can test this with the current comment).
However, users who upvote the idea do not receive notifications when a new comment is added. To address this, we need to raise a feature request with IdeaSpace.