We have occasional users that we disable when inactive for some time for security reason. When disabling a user in Release, the user will no longer receive notifications. It would be great to have an option to allow to maintain notifications even for disabled users

Comments

  • In general, our belief is that if a user is disabled, they should not receive notifications.

    - As an alternative, one can create a Global-level Role and assign users who should receive notifications but shouldn't be able to log in. Under Global level settings, navigate to Permissions -> Login permission, and assign this role. Users belonging to this role will receive notifications but won't have login access.

    - Another option is to consistently assign tasks to the team rather than individual users to ensure notifications are not overlooked.

  • The first alternative is not really useful. Because users who have no login permission are count as active users.