More info on Zendesk Ticket#202459
Our team needs an API that allows us to confidently copy a task into a release from an outside template. This is crucial for our workflow
by: Spencer M. | 11 months ago | Templates & Releases
by: Spencer M. | 11 months ago | Templates & Releases
More info on Zendesk Ticket#202459
Our team needs an API that allows us to confidently copy a task into a release from an outside template. This is crucial for our workflow
by: Spencer M. | 11 months ago | Templates & Releases
Comments
Thank you for the suggestion.
When copying tasks, do you typically copy them within the same folder releases, or do you copy them to releases on different folders?
If it's the latter, how do you anticipate the behavior of assigned teams and variable functionality in the new folder? Would the copied task carry those dependent values, would leave them empty, or some other behavior?
Releases are typically started in a "team" folder. Then we copy in tasks from a template in a different "helper" folder.
When a task gets copied, I would expect it to get copied as is. Meaning assignees, variables, inputs, locked status etc. all would get copied into the new release exactly. The whole point of this functionality is to have one copy of this task that can be copied into a release started from any template. I would also expect that when the task gets copied, the original "source" task does not change at all. That way it can be copied over and over without getting messed up.
It is really necessary
We'll be dedicating our efforts to exploring potential solutions within the 24.3 (Fuji) timeframe. We'll then share our findings with the Digital.ai Community and may also conduct additional discovery interviews for further insights on the proposal.
The TaskAPi already contains a method copyTask, which allows to copy task from other templates/releases.
But this function is not really reliable, because the method sometimes ends successfully but didn't copy the tasks/groups.
We are currently developing a copy task functionality that will allow users to reliably copy tasks, including group tasks, among releases, templates, and workflows.
We will be inviting customers to provide feedback on the proposal for the copy task behavior as well. Our goal is to deliver an API solution in the 24.3 release, followed by a UI solution later on.
We have updated the API to allow task copying across releases, templates, and workflows. Please note that there are some limitations in how data is handled during the copy process.
For example, certain items, like release variables, are recreated, while connections and variables from different folders are not copied.
For more details, please refer to the API documentation (https://apidocs.digital.ai/xl-release/24.3.x/rest-docs/#copy-a-task-to-a-specific-position-inside-a-container ).
We welcome feedback and further discussions in the Digital.ai Community.