ServiceNow app (for Digital.ai Release) was compatible with Tokyo version of ServiceNow Sandbox. Now I think it is compatible with Utah version as on this site:
https://store.servicenow.com/sn_appstore_store.do#!/store/application/0cdefccddb30ef001a85a961ca9619cb
Our ServiceNow platform is upgraded to Vancouver version and therefore the Digital.ai Release App is not compatible with this.
It is important that this app must keep up with all the ServiceNow versions to be relevant.
by: Shad W. | 2 months ago | Integrations
Comments
Thanks. When you are doing this I would ask for going with compatibility with Xanadu release of ServiceNow.
As you know ServiceNow versions are evolving and it is very important for customers like us to keep up with the compatibilities of systems across the landscape.
(Update on the previous comment).
Thank you for the additional information. We will investigate both versions Vancouver and Xanadu.
Thanks. Please let me know if you need additional information on this. Looking forward to the version that is compatible, as soon as possible.
The plugin has been approved for the Washington DC version compatibility and is now available in the store.
You can view it here: https://store.servicenow.com/sn_appstore_store.do#!/store/application/0cdefccddb30ef001a85a961ca9619cb
For Xanadu version, we will submit it for review once the submission process is open.
The plugin has been approved for the Xanadu version as well.
https://store.servicenow.com/sn_appstore_store.do#!/store/application/0cdefccddb30ef001a85a961ca9619cb