We have had several failures when using the existing Out-of-the-Box ServiceNow plugin tasks that FAIL when multiple releases are executing a SNow plugin task.
These failures occur when too many Releases call SNow. We have added RETRY logic within some of the SNow tasks in order to just retry the execution. Generally, this resolves the issue.
I am requesting adding a RETRY feature to your Plugin Tasks so that we can retry failures due to connectivity issues.
by: Adam R. | about a month ago | Integrations
Comments
Thank you for the request. We'd like to organize a discovery session via our Customer Success team to better understand the use cases.
This change is planned for 25.3 (planned for October, 2025) release.