We just want any type of RITM(part of CHG) to be able to relate under 'Requested Items' tab in ServiceNow.
Also, we want to related M-INCs(M1/M2/M3) to the emergency/retroactive CHG under 'Incidents Resolved by Change' tab.
We would like these two capabilities to be built in XLR.
by: Mohan Sarma S. | 15 days ago | Integrations
Comments
Thank you for you idea. Changes are planned for 26.1 release preliminary.