Hello,
Currently, administrators have to log in with different accounts or use third-party tools to simulate the experiences of users with specific roles. This limitation can lead to difficulties in understanding user needs and resolving issues efficiently.
To improve the administrator experience and enhance security, we propose introducing a "View As" feature that allows administrators to simulate user roles and permissions without having to switch accounts or use additional tools.
Benefits:
Improved User Understanding: Administrators can simulate user experiences with specific roles, enabling them to better understand their needs and resolve issues more effectively.
Enhanced Security: The "View As" feature allows administrators to test user permissions and access without having to share passwords or create temporary accounts.
Time Savings: Administrators can simulate user roles and permissions with just a few clicks, saving time and allowing them to focus on more important tasks.
Flexibility: The "View As" feature can be used to simulate user roles and permissions in various contexts, such as applications, systems, or business processes.
Requirements:
Role Selection: Administrators should be able to select the roles and permissions they want to simulate.
Experience Simulation: The system should simulate the user experience with the selected roles and permissions, including access to applications, systems, and business processes.
Reset: Administrators should be able to reset the simulation and return to their own role and permissions.
Security: The "View As" feature should ensure that administrators cannot perform actions that are not allowed by the simulated role, and that all actions are audited and logged
Regards,
Mahdi SMIDA
by: Mahdi S. | about a month ago | Administration
Comments
Thank you for the idea. We will wait for broader community upvotes to help us prioritize it.